Farmemart Terms & Conditions

Last Updated: May 26, 2025

These Terms & Conditions govern your use of Farmemart’s website and services for ordering fresh fruits and vegetables. By using our platform, you agree to these terms.

1. General

These Terms & Conditions apply to all users of Farmemart’s website and services.
By placing an order, you agree to be bound by these terms, our Privacy Policy, and other applicable policies.

2. Ordering

Order Placement: Orders can be placed through our website or app. All orders are subject to product availability and confirmation.
Order Modifications: Changes to orders may not be possible once confirmed. Contact us at contact@farmemart.com for assistance.
Cancellations: You may cancel an order before it is dispatched. Once dispatched, cancellations are subject to our Refund Policy.

3. Account Requirements

You must provide accurate first name, last name, email, and password to create an account.
You are responsible for maintaining the confidentiality of your account credentials.
Notify us immediately at contact@farmemart.com if you suspect any unauthorized activity.

4. Product Information

We strive to provide accurate product descriptions, but we do not warrant that all details (e.g., images, weights) are error-free.
Due to the perishable nature of our products, minor variations in size, color, or quality may occur.

5. Pricing and Payments

Prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Payments are processed securely via third-party payment gateways. Farmemart does not store payment information.
Delivery charges, if applicable, will be shown at checkout.

6. Delivery

We deliver across India, subject to serviceable areas. See our Shipping Policy for details.
Delivery times are estimates and may vary due to external factors (e.g., weather, traffic).
You must provide a complete and accurate delivery address.

7. Refunds and Returns

Refunds or returns are only available for spoiled or incorrect items, as outlined in our Refund Policy and Return Policy.
Contact us at contact@farmemart.com within 24 hours of delivery to report issues.

8. User Conduct

You agree not to use our services for any unlawful purpose or to interfere with our platform’s functionality.
Any fraudulent activity, including misuse of payment methods, may result in account suspension.

9. Limitation of Liability

Farmemart is not liable for damages arising from delays, product variations, or issues beyond our reasonable control, to the extent permitted by law.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Disputes will be resolved in the courts of [insert city, e.g., New Delhi], India.

11. Contact Us

For questions or support, contact us at:
Email: contact@farmemart.com

Thank you for shopping with Farmemart!